The Nigerian Communications Commission (NCC) has approved a 50% maximum adjustment in telecom tariffs, citing increased operational costs as the driving factor. This marks the first tariff review since 2013.
Announced on Monday in a statement by Reuben Muoka, Nigerian Communications Commission’s Director of Public Affairs, the commission emphasized that the adjustment aligns with its 2013 Cost Study and 2024 Guidance on Tariff Simplification.
The decision comes after extensive consultations with stakeholders and represents a compromise, as some operators had sought increases exceeding 100%.
Balancing Costs and Consumer Interests
The Nigerian Communications Commission stated that the adjustment aims to close the gap between rising operational expenses and current rates while safeguarding service quality. “The adjustment… was arrived at taking into account ongoing industry reforms that will positively influence sustainability,” the commission noted.
Operators are required to ensure transparency in implementation, educate consumers on the changes, and demonstrate service delivery improvements.
Commitment to Sector Growth
Highlighting its broader goals, the NCC reiterated its dedication to a resilient telecommunications ecosystem.
“The NCC prioritizes striking a balance between protecting telecom consumers and ensuring the sustainability of the industry, including indigenous vendors and suppliers critical to the ecosystem,” Muoka said.
Impact on Consumers and Industry
The commission acknowledged the financial pressures on Nigerians but underscored the necessity of the adjustment to sustain investments in infrastructure and innovation.
The NCC assured consumers of continued engagement with stakeholders to foster a fair and inclusive digital economy, promising improved network quality, expanded coverage, and a strengthened telecom sector.
Telecom operators are expected to implement the new rates responsibly while addressing consumer concerns and delivering measurable benefits.