It seems MTN in Nigeria has surprised its customers by clearing some debts. Reports surfaced on Saturday, November 11, 2023, as users shared their experiences of debts, like N5000, being wiped clean by the telecom giant. The specifics behind this move are currently unclear, but it’s being viewed as a strategic business decision aimed at incentivizing and encouraging users.
MTN users who were in debt were prompted to check if their debts were cleared by dialing *310#.
This action has sparked discussions across social media platforms. While many users are expressing gratitude to the telecom company, some are seeking explanations or speculating about the reasons behind this move.
The reactions on social media reflect a mix of surprise, humor, and curiosity. Some see it as a deliberate gesture by MTN to retain or attract customers, while others are more skeptical, wondering about the motive behind the sudden debt clearance.
Reactions like “MTN teaching the government how to provide palliatives” and comparisons to other telecom networks like Glo are surfacing. There’s a mix of appreciation and skepticism among users, with some even feeling that this could be a setup or a strategic move to retain their customer base.
It’s clear that this unexpected act by MTN has created quite a buzz and varied reactions within the Nigerian telecom user community.
See reactions below:
@wdaniel420 on Twitter said; “MTN Nigeria, waking up to clearing my 10k debts… E remain Palmpay😂😭😅.. For Here dem never see anything.”
@rexchazy wrote; “MTN teach FG how to give palliative. I hope it deliberate not that their account was hacked.”
Alex Smith, a Facebook user said; “I still dey shock me like this🤣🤣🤣
I feel like it’s a set up.”
@Heroesworths said; “They probably think the are going to lose there customers to Glo network.”
@Utd_vegas wrote; “So mtn no credit people way no dey owe true true this life no dey favor good people.”